Shipping policy

Thank you for choosing Newbeans Coffee. We currently ship within the United States. Below is everything you need to know about how and when your order ships.

Order Processing

Orders are processed and ship within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking once your order is on its way.

Shipping Rates & Free Shipping

Shipping rates are calculated at checkout based on your destination. Orders over $70 qualify for free standard shipping. Orders under the threshold are charged a flat standard rate shown at checkout.

Estimated Delivery Times

Standard shipping typically arrives within 2–4 business days after processing. Delivery estimates are not guaranteed and may vary.

Order Tracking

Once shipped, you'll receive a tracking number by email. Please allow up to 24 hours for tracking to update.

Shipping Delays

We're not responsible for delays caused by the carrier, weather, or other circumstances beyond our control. We'll do our best to keep you informed if an issue arises.

Lost, Stolen, or Damaged Packages

If your order arrives damaged or doesn't arrive, please contact us within 7 days of the expected delivery date and we'll make it right. See our Return and Refund Policy for details.

Incorrect Addresses

Please double-check your shipping address at checkout. We're not able to reroute or refund orders shipped to an address entered incorrectly.

Questions?

Reach us anytime at support@newbeanscoffee.com or through our Contact page, and we'll respond within 24 hours.